Shipping policy
SHIPPING & DELIVERY POLICY
We offer various delivery options on all orders in England, Scotland and Wales. We do not currently deliver to Northern Ireland, the Channel Islands or the Isle of Man.
Standard Delivery (Dispatched in 3-5 working days)
- Orders up to £20.00: £39.99
- Orders £20.01 – £219.99: £29.99
- Orders £220.00 – £309.99: £19.99
- Orders £310.00 – £349.99: £14.99
- Free Delivery: Orders of £350.00 and over
Express 48h: £49.99 (England & Wales), £54.99 (Scotland). Prioritised order processing, dispatched within 1 working day on an estimated 48-hour service.
Pre-Primed & Finished Products
Products ordered with a pre-primed or other applied finish are processed through our finishing department specifically for your order. Please allow up to 1 additional working day for dispatch, depending on current workload. This applies to both Standard and Express delivery.
All delivery prices include VAT.
Please note, our daily cut-off point is 12:00 PM (midday) for orders leaving us the following working day.
Scottish Highlands & Islands
Please allow an additional 2-5 working days for delivery to some postcodes in the Scottish Highlands and Scottish Isles.
Order Tracking & Communications
- Once you place an order, you will receive an automated email from Timber Mouldings Direct containing the details of your request. Please note, this is an order acknowledgment, not a formal contract acceptance.
- You will receive a second email from us on the day of dispatch, confirming your goods are on their way and that your order has been formally accepted.
All dispatch and delivery timeframes are estimates. While we strive to meet these targets, delays can occasionally occur due to material availability or third-party courier issues. For full details, please refer to Section 7 of our Terms of Service.